Warranty can claim only from Seller, no physical damage warranty (It is advised to video record while unboxing the package for future reference of any physical damage warranty claim) like water spill, liquid spill, any other physical damage. Warranty seal should not be broken on the laptop if it is broken warranty cannot be claimed.
Warranty terms: When You claim for Warranty we check it through any remote access software and we will guide you to do some basic troubleshooting steps if it doesn’t fix. We go through to fix for any Minor issues we will provide you the replacement of the parts through courier to your physical address. Other major issues we arrange service at your nearest location, for the worst-case motherboard replacement You need to ship the product to our company address. (Buyer need to bear the courier charges from buyer end or we can arrange our courier partner for doorstep pickup it may cost 500RS for courier charges).
How to claim the warranty?
You can log in to our site and register a claim or contact us via the post-sales support portal for a warranty claim.
How do you provide a Warranty Service?
We provide PAN India repair & service for laptops through our service centers and service partners. If you face any problem, you can contact us via the post-sales support portal in order to avail the warranty.
Can I claim for Physical damage warranty?
No!! You cannot claim for physical damage warranty like a liquid spill, water spill, burnt, high voltage damage, other physical damage display is broken or crack on display or display line, display patch, speaker damage, minor scratches, broken keys or any other physical damage.
How long does it take to fix the laptop on a warranty claim?
It takes a maximum of 15 working days to resolve your problem in the warranty period. However, in order of motherboard repair, it may take longer.
Can I extend my warranty period after purchasing the laptop?
Yes, you can but you must extend the warranty period within the Warranty period from the purchase of your order, We will check the laptop through our remote access software before extending the laptop warranty period.
All the laptops sold by us go through a 50+ quality check process. Quality checks perform via our senior engineers only. Hence, we provide 100% quality assurance on all the products sold on our platform.
How does quality check work?
Our quality check team is comprised of senior laptop engineers. We perform the quality checks in 3 phases and each section does their quality check work and the final quality team revises the check sheet before dispatching the product.
What is the 50+ quality check process?
Every hardware part is a single process likewise we check 50+ hardware and software functionality in the quality check sheet Like RAM checking, Harddisk Health, Processor health, Motherboard health, Display quality, Keyboard, speaker, touchpad, bios option, buttons, USB, Wifi, DVD, Webcam, LAN, Touch Screen, HDMI, Headphone Jack, etc.,